All,
I’m enjoying configuring RT 4. It is so clean and simple. I was wondering
if it is possible to configure a group signature for the group instead of
individual user signature.
We have a IT team group with 50 admins. I’d like all of the users to carry
a signature that has a URL link, phone number, address and email. Rather
than requesting all users to add a signature to their accounts, I was
wondering if we could add it to the group. I did not see anything like that.
It would be nice to have this signature attached to all the responses.
Steve
I’m enjoying configuring RT 4. It is so clean and simple. I was wondering if it is possible to
configure a group signature for the group instead of individual user signature.
We have a IT team group with 50 admins. I’d like all of the users to carry a signature that
has a URL link, phone number, address and email. Rather than requesting all users to add a
signature to their accounts, I was wondering if we could add it to the group. I did not see
anything like that.
It would be nice to have this signature attached to all the responses.
There is no built-in group signature in RT.
You could add a Custom Field on the Group and then pull it in from the
outgoing template, or you could add your text directly in the
Correspondence templates.
-kevin