Group Members & Tickets

RT Users
#1

Hi All,

Is there a way to configure a group such that all members of the group
can see any tickets for which any member of the group is the Requestor?
I can’t quite see to reason this one out.

Thanks,
Andy Speagle

“THE Student” - UCATS
Wichita State University

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#2

Please read the list archives, this has just come up within the last
few days, and requires some customization.

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