Somehow I ended up with a email/user that I can’t grant rights to.
I think I somehow ended up with this “ghost” user when I tried to use
this email as an adminCC before actually creating the user.
When I search for the email/user using WebRT
http://myorg.org/rt2/Admin/Users/ this user doesn’t show up, including
searching for disabled users (other users show up fine).
When I try to create the user e.g. "email@example.com" rt says: “User
could not be created: Email address in use”.
How do I fix this? something through webRT? commandline? or manually
adding/deleting info from a mysql table?
Thanks for the tips - Mike