One of the biggest complaints amongst our users of RT is that if you
want to go back to a queue’s listing when looking at a ticket, you
have to go ‘Home’ and then click on the queue.
I’m trying to get a dropdown menu working a la "New ticket in"
functionality, except jump to a queue listing, with the same search
restrictions as are provided in the Quicksearch box, when Home.
Before I venture too far, has anyone else done this?
One of the biggest complaints amongst our users of RT is that if you
want to go back to a queue’s listing when looking at a ticket, you
have to go ‘Home’ and then click on the queue.I’m trying to get a dropdown menu working a la “New ticket in”
functionality, except jump to a queue listing, with the same search
restrictions as are provided in the Quicksearch box, when Home.Before I venture too far, has anyone else done this?
Yes, it was posted to the list sometimes back. The keyword, if you are
going to search is “JumpToQueue”
cheers
- wash
Odhiambo Washington, wash@wananchi.com . WANANCHI ONLINE LTD (Nairobi, KE) |
http://ns2.wananchi.com/~wash/ . 1ere Etage, Loita Hse, Loita St., |
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