Should any user be able to goto any ticket? If you put in a number in
the Goto Ticket field, you can goto it, even if you don’t have permissions
set on the queue the ticket belongs to.
Why can all users see the configuration option? This seems a little
confusing. Any user appears to be able to run down a whole list of
configuration options, but when they try to commit it, it says permission
denied. Is there a patch to take this link off the page?
System: Slackware 8.0 Linux
Version: Rt 2.0.11
Universal Weather and Aviation, Inc.
713-944-1440 ext. 3623