Got the following error after somebody provided comment via email with
the attachement. Attachment was about 1.3MByte which is lower then the
limit of the message on my sendmail (sendmail.mc: O
MaxMessageSize=100000000) and rt (RT_SiteConfig.pm:
Set($MaxAttachmentSize , 10000000);). The ticket was processed three
more times in one hour intervals and then looping stopped.
Here is the error in /usr/local/rt3/var/log/rt.log:
[Wed Jun 11 00:36:00 2003] [debug]: Found a ticket ID. It’s 2189
[Wed Jun 11 00:36:00 2003] [warning]: DBD::mysql::st execute failed: Got
a packet bigger than ‘max_allowed_packet’ at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 386.
[Wed Jun 11 00:36:00 2003] [warning]: RT::Handle=HASH(0x99ecf60)
couldn’t execute the query ‘INSERT INTO Attachments (Subject,
ContentType, Filename, Headers, Creator, Parent, Created, ContentEncodi
ng, Content, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 393.
Any ideas? Thanks
Peter Ziobrzynski, mailto:email@example.com