I’ve installed RT5.0.1 from source on Debian Testing (Bullseye) with MySql+Apache and
./configure --with-web-user=www-data --with-web-group=www-data --enable-graphviz --enable-gd --enable-gpg --enable-smime --enable-externalauth
My GPG private and secret keys have been placed at
/opt/rt5/var/data/gpg/ with the .asc file extension. Since Apache runs as www-data, I’ve set the user and group in that folder accordingly.
In RT_SiteConfig.pm I’ve set GnuPG’s
Passphrase => 'mypassword', and disabled S/MIME for now with
Enable => 0,
Upon restarting apache and/or editing the appropr. queue, RT created
trustdb.gpg inside the
data/gpg folder, which makes me assume that the general mechanism is working. However in the queue settings it says
Couldn't get GnuPG keys information inside the Private key(s) for
Could someone point me into the right direction please?