Dear all,
I set a reminder, and it’s not stopping reminding me 
Where can I
delete reminders again? Trouble is, it belongs to a closed ticket …
Cheers,
Christoph.
Dipl.-Biol. Christoph Lange
Dr.-Ruckert-Str. 9b
28865 Lilienthal
Christoph Lange wrote:
Dear all,
I set a reminder, and it’s not stopping reminding me
Where can I
delete reminders again? Trouble is, it belongs to a closed ticket …Cheers,
Christoph.
Whether closed or not, the ticket still exists - go directly to the main
ticket page and the reminder(s) should be displayed on that page with
check box(es) nest to them. To clear the reminders, select the
checkboxes and apply.
Kind Regards,
Mike Peachey, IT
Tel: +44 (0) 114 281 2655
Fax: +44 (0) 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Confidential
Hi!
Whether closed or not, the ticket still exists - go directly to the main
ticket page and the reminder(s) should be displayed on that page with
check box(es) nest to them. To clear the reminders, select the
checkboxes and apply.
Ok, I now did it with a ‘delete from Links where id=5’. But: as base
as well as as target I get something like
“fsck.com-rt://example.com/ticket/11”
for my reminders in the Link table. Is this correct, even when having
set the site name to something different than example.com?! Also, my
mails get an identifier including the string example.com …
-cl
Dipl.-Biol. Christoph Lange
Dr.-Ruckert-Str. 9b
28865 Lilienthal