Getting Lifecycles read in from a file rather than Admin WebUI/database

RT Users
2

Well as “no answer was the stern reply” I’ve had to dive in myself, and add a suitable option. In case it helps others, here’s what I did:

  1. make a local copy of /opt/rt5/lib/RT/Config.pm in /opt/rt5/local/lib/RT/Config.pm

  2. Apply this minor change to the local version:

2495c2495,2499
<     foreach (qw(Package File Line SiteConfig Extension Database)) {
---
>     my @ConfigSources = qw(Package File Line SiteConfig Extension Database);
>     if($self->Get('ConfigFromFiles')) {
> 	@ConfigSources = qw(Package File Line SiteConfig Extension);
>     }
>     foreach (@ConfigSources) {

  1. Put the line Set($ConfigFromFiles, 1); on the end of my /opt/rt5/local/etc/RT_SiteConfig.pm

  2. Flush Mason cache and restart web server.

Now the lifecycles we see in RT are the ones from the site config files, not from the database. Hoorah!

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