Getting a group of ticket numbers

RT Users
1

Maybe I cannot see the forest for the trees, but how
can you select a group of ticket ids? You can type a
single ticket number in the search box and that works,
but what if you want tickets numbered 235-331? Any
ideas?

Cheers,
Ken

2

ID is less than 332 and id is greater than 235?-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth Marshall
Sent: Wednesday, February 09, 2011 9:39 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] getting a group of ticket numbers

Maybe I cannot see the forest for the trees, but how
can you select a group of ticket ids? You can type a
single ticket number in the search box and that works,
but what if you want tickets numbered 235-331? Any
ideas?

Cheers,
Ken
This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Service Center (cadmin@hearstsc.com) immediately by email and delete the original message.

3

Thank you. I could have sworn that I tried that and it
did not work, but it worked now.

KenOn Wed, Feb 09, 2011 at 09:50:48AM -0500, Lander, Scott wrote:

ID is less than 332 and id is greater than 235?

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth Marshall
Sent: Wednesday, February 09, 2011 9:39 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] getting a group of ticket numbers

Maybe I cannot see the forest for the trees, but how
can you select a group of ticket ids? You can type a
single ticket number in the search box and that works,
but what if you want tickets numbered 235-331? Any
ideas?

Cheers,
Ken

This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Service Center (cadmin@hearstsc.com) immediately by email and delete the original message.