Generate an auto email when any asset's SLA will be expired

1

Hello all dear besties!

I’m using RTIR version 6 having Nginx configured and database of mysql using platform of Ubuntu 22.

I want to generate an auto email from RTIR system, which is sent to the concerned user when any asset’s SLA will be expired or its date is expired.

I have also created a custom field for expiry and applied to the concerned asset.

Please guide me further for the complete action with perl or html coding.

Thanks a lot.

Best regards,

Mobeen.

2

An asset or ticket? You will want to use the crontool to schedule a job that searches for assets about to expire and then generate a notification, see these docs: