General Questions on Permissions


#1

I am looking for an issue tracking system and I’m impressed with RT.

What I can’t figure out from the website is:

  1. Can I limit users to the extent that they don’t know that a queue even exists? In other words,
    the list of queues that they see are a subset of the queues in the system.

  2. I believe I saw that I could limit a user to only submitting an issue/bug (not modifying). Can
    I limit other users, by allowing them to modify but not delete?

Thanks,
Kris

Kris Stafford.vcf (735 Bytes)


#2

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 I am looking for an issue tracking system and I'm impressed with RT.
  
 What I can't figure out from the website is:
  
 1) Can I limit users to the extent that they don't know that a queue even=
  exists?  In other words,
 the list of queues that they see are a subset of the queues in the system.

Yes, users are granted rights, and you can limit the queues they have access to.

 2) I believe I saw that I could limit a user to only submitting an=
  issue/bug (not modifying).  Can
 I limit other users, by allowing them to modify but not delete?

In the ‘stable’ version, rt-1.0.x you can’t as such, but in the development version, 1.3.x, you can.

-Feargal.

_/_/_/ _/_/_/  _/_/_/  Feargal Reilly,

_/ _/ / / Systems Administrator,
/ / //// The Communications Interactive Agency.
//
/ //
/ _/ _/ Phone: +353-86-8157621.

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 <BODY bgColor=#ffffff style="FONT-FAMILY: Arial" text=#000000>
 <DIV><FONT color=#000000 size=2>I am looking for an issue tracking system and 
 I'm impressed with RT.</FONT></DIV>
 <DIV><FONT color=#000000 size=2></FONT>&nbsp;</DIV>
 <DIV><FONT color=#000000 size=2>What I can't figure out from the website 
 is:</FONT></DIV>
 <DIV><FONT color=#000000 size=2></FONT>&nbsp;</DIV>
 <DIV><FONT color=#000000 size=2>1) Can I limit users to the extent that they 
 don't know that a queue even exists?&nbsp; In other words,</FONT></DIV>
 <DIV><FONT size=2>the list of queues that they see are a subset of the queues in 
 the system.</FONT></DIV>
 <DIV><FONT size=2></FONT>&nbsp;</DIV>
 <DIV><FONT size=2>2) I believe I saw that I could limit a user to only 
 submitting an issue/bug (not modifying).&nbsp; Can</FONT></DIV>
 <DIV><FONT size=2>I limit other users, by allowing them to modify but not 
 delete?</FONT></DIV>
 <DIV><FONT size=2></FONT>&nbsp;</DIV>
 <DIV><FONT size=2>Thanks,</FONT></DIV>
 <DIV><FONT size=2>Kris</FONT></DIV></BODY></HTML>
 
 
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