General installation/layout topics

Could someone elaborate on the pieces of RT and which of them have
configurable locations/homes?

I am trying to plan. I need to know what areas have to be writeable,
what “modules” write to that area, etc.

So far, I see:

Database data

Web frontend static data (CGI script(s)… ???)

Web frontend dynamic data (any? what is it? if it exists, what
needs to write here?)

RT Software application (static binaries and a 99% static config file)

httpd+mod_perl

Perl + N-thousand modules and their N-thousand dependencies, some of
which appear to work fine with Perl 5.6.1 and some of which appear
not to at all, which means that “Perl 5.005 or higher” is misleading.
Oops I got off track. I’m not bitter about the time I wasted on
this part, honest :slight_smile:

Please fill in the question marks above and also comment on any I
have forgotten. It would be most appreciated.

|+ Perl + N-thousand modules and their N-thousand dependencies, some of
|+ which appear to work fine with Perl 5.6.1 and some of which appear
|+ not to at all, which means that “Perl 5.005 or higher” is misleading.
|+ Oops I got off track. I’m not bitter about the time I wasted on
|+ this part, honest :slight_smile:

What modules did not work with 5.6.1 ?

|+ Perl + N-thousand modules and their N-thousand dependencies, some
of |+ which appear to work fine with Perl 5.6.1 and some of which
appear |+ not to at all, which means that “Perl 5.005 or higher” is
misleading. |+ Oops I got off track. I’m not bitter about the time I
wasted on |+ this part, honest :slight_smile:

What modules did not work with 5.6.1 ?

I’ll tell you when we get to that point again with 2.0.7. We
poked at 2.0.4 well over a month ago and have not touched it since that
time (on purpose).

P.S. Are you using TABs in your indention characters? If so, you might
be better off with 4 spaces.

|+ P.S. Are you using TABs in your indention characters? If so, you might
|+ be better off with 4 spaces.

No tabs. 2 spaces, then ‘|+’ then one more space.

–darrin

Perl + N-thousand modules and their N-thousand dependencies, some of
which appear to work fine with Perl 5.6.1 and some of which appear
not to at all, which means that “Perl 5.005 or higher” is misleading.
Oops I got off track. I’m not bitter about the time I wasted on
this part, honest :slight_smile:

I run RT on 5.6.1 on several servers. I haven’t run into any issues. What
modules are biting you?

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

Perl + N-thousand modules and their N-thousand dependencies, some of
which appear to work fine with Perl 5.6.1 and some of which appear
not to at all, which means that “Perl 5.005 or higher” is misleading.
Oops I got off track. I’m not bitter about the time I wasted on
this part, honest :slight_smile:

I have 5.6.1 running on my site with RT and all dependencies..  Make

sure you don’t have BOTH 5.005 and 5.6.1 installed as this causes somewhat
of a problem (have yet to figure it out, and this problem is with CPAN I
believe…) And, make sure you recompile mod_perl to the version of perl
that you are using… ie, don’t use a mod_perl built for 5.005 with perl
5.6.1…

Jay