FW: Why don't link work?

RT Users
1

I am using IE7 and the RT-3.6.3. When I connect to the site of the RT,
this it requests me login and password. But, When I give it shows me
codes of the next link. Please help me

Thanks

FelixFrom: Ben Weston [mailto:ben@computerhelpme.com]
Sent: Monday, July 09, 2007 9:57 AM
To: Mendez, Felix
Subject: Re: [rt-users] Why don’t link work???

Your a little light on details, but I will say that I’ve had problems
working with RT (clicking on links and not going anywhere) under the
newest version of Firefox (2.0 and higher), and have resorted to using
IE7 for much of my ticket work.

~Hangs head in shame~

Can you give any more details?

Ben

Mendez, Felix wrote:

Hi all. The RT Site show me the first page but When I click over the
some link, this link don’t work. Which can be the problem

Thanks for advance

Felix

The rt-users Archives

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2

Try using a / at the end of your URL. For example:

http://rt.example.com/rt/

You might also want to post the output of the ‘codes’ you receive after
login.

James Moseley

         "Mendez, Felix"                                               
         <fmendez@sherritt                                             
         -intl.com>                                                 To 
         Sent by:                  <rt-users@lists.bestpractical.com>  
         rt-users-bounces@                                          cc 
         lists.bestpractic                                             
         al.com                                                Subject 
                                   FW: [rt-users] Why don't link       
                                   work???                             
         07/09/2007 09:24                                              
         AM

I am using IE7 and the RT-3.6.3. When I connect to the site of the RT,
this it requests me login and password. But, When I give it shows me
codes of the next link. Please help me

Thanks

FelixFrom: Ben Weston [mailto:ben@computerhelpme.com]
Sent: Monday, July 09, 2007 9:57 AM
To: Mendez, Felix
Subject: Re: [rt-users] Why don’t link work???

Your a little light on details, but I will say that I’ve had problems
working with RT (clicking on links and not going anywhere) under the
newest version of Firefox (2.0 and higher), and have resorted to using
IE7 for much of my ticket work.

~Hangs head in shame~

Can you give any more details?

Ben

Mendez, Felix wrote:

Hi all. The RT Site show me the first page but When I click over the
some link, this link don’t work. Which can be the problem

Thanks for advance

Felix

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com