Hello and thanks for the answers.
The problem is i cannot assign CreateTicket rights to unpriviledged users since they are never listed under controls for Queues. All that is listed under the user is Basics, History and Memberships (not with actions).
Is there a way to make these users be displayed for Queues - or a db trick that does this?
We had a problem removing “rights” from a user in current version so that was not possible.
Sigurður E. Guttormsson - TrackWell Software
tel. (354) 5100611, fax (354) 5100601