FW: UnPriv User - Attachment Custom Fields

Reposting…

Jeff Stark, Sr Systems Administrator
SumTotal Systems, Inc. (Nasdaq; SUMT)

OFFICE +1 919 326 7548
MOBILE +1 919 622 0418

EMAIL jstark@sumtotalsystems.com

The contents of this communication are considered SumTotal Confidential,
and should not be shared with anyone outside of SumTotal, either
electronically or verbally, without the express permission of the
author(s).From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jeff
Stark
Sent: Wednesday, June 06, 2007 1:17 PM
To: rt-users
Subject: [rt-users] UnPriv User - Attachment Custom Fields

Hello,

We have some custom fields that are for attachments…when the un-priv
user (in self service) clicks the link, it takes them to the default
self service page.

Can anyone tell me what permissions I need to change to allow the user
to get to /Downloads/CustomFieldValue/dhandler?

I have looked at Linux file permissions and am not sure where else to
look. I don’t see anything in Apache, I am sure its something silly
that I am just not thinking of.

Please advise,

-Stark

ATT2794544.txt (329 Bytes)