FW: Setting Up E-Mail Reminders

We had problems with our e-mail services yesterday and I am not sure if this
message got through. I am reposting it just in case it had not made it into the
mailing list. If it has, my apologies for reposting.

Hi there –

Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
who have tickets? If so, how would I configure it to do so? Thanks.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kaplan, Andrew H.
Sent: Wednesday, September 21, 2005 4:56 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Setting Up E-Mail Reminders

Hi there –

Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
who have tickets? If so, how would I configure it to do so? Thanks.
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com

Kaplan, Andrew H. wrote:

We had problems with our e-mail services yesterday and I am not sure if this
message got through. I am reposting it just in case it had not made it into the
mailing list. If it has, my apologies for reposting.

Hi there –

Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
who have tickets? If so, how would I configure it to do so? Thanks.

http://wiki.bestpractical.com/index.cgi?Contributions
Look for rt-remind

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kaplan, Andrew H.
Sent: Wednesday, September 21, 2005 4:56 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Setting Up E-Mail Reminders

Hi there –

Does the RT (ver 3.4.4) program have a way to send periodic reminders to people
who have tickets? If so, how would I configure it to do so? Thanks.


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from http://rtbook.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati