FW: Serious problem with mime/html format email containing attachments

RT Users
1

First thank you for your feedback in the list regarding the bug in
html parser

Do not reply off-list. I believe Tom previously corrected you on that
in the email you quote below.

First time I point this case in 2011
[rt-users] FW: Re: HTML enabled templates / problem with attachments!

Later in 2012
[rt-users] Serious problem with mime/html format email containing attachments

And also submit it through the bug tracker:
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This is related to RT’s algorithm for detecting which part to quote,
which has known bugs – namely, not being sufficiently recursive. This
is the same bug as
http://issues.bestpractical.com/Ticket/Display.html?id=17769

I’ve merged your bug report into that one. I believe there is at least
one patch you can try applying to see if it resolves your problem.

  • Alex