Please help in the same
Thanks & Regards,
Tanu Mehrotra
“VALUE HAS A VALUE ONLY IF ITS VALUE IS VALUED” —
“Make some corner of the world distinctively yours”
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Tanu
MehrotraSent: Monday, November 06, 2006 12:35 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Required:Resolved Tickets closes automatically after
7days
Hi Folks,
As required by our users that if the ticket has been resolved and no
status has been changed for 7 days the ticket should automatically get
closed and cannot be open again.
Please adivice how should I take up this work.
Regards
Tanu
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