FW: Problem with Rt-Shredder

Hi,

Thanks for the pointers.

RT Version: 3.4.4
Shredder: 0.03_01

I am running this on a secondary MySQL server to test timings. The
error occurs when I run rt-shredder as below:

/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,10000’ --sqldump /tmp/rt3_dump.sql

Now I have tried the limit at various settings as low as 5 and up to
20000, the shredder will work for various periods of time from 30secs
to over an hour before it hits this error but it does hit it this
error more often than not and in fact the only times it doesn’t is
when there is a very low limit set “i.e up to 10”.

The other errors that the shredder reports around this error as below:

[root@linuxserv02 root]# date
Thu Mar 23 14:50:38 GMT 2006
[root@linuxserv02 root]# /usr/local/rt3/local/sbin/rtx-shredder
–plugin ‘Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,2000’ --sqldump /tmp/rt3_dump.sql --force
SQL dump file is ‘/tmp/rt3_dump.sql’
[Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to
load a bogus ticket: 216
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
[Thu Mar 23 14:52:59 2006] [crit]: Can’t locate object method "caught"
via package “RTx::Shredder::Exception::Info” at
/usr/local/rt3/local/sbin/rtx-shredder line 107.
(/usr/local/rt3/lib/RT.pm:295)
[root@linuxserv02 root]# date
Thu Mar 23 14:53:23 GMT 2006

After the above run the /tmp/rt3_dump.sql logfile was as attached.

<<rt3_dump.zip>>
Regards

Dax

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: 23 March 2006 12:55
To: Dave Wells
Cc: RT users
Subject: Re: [Rt-devel] Problem with Rt-Shredder

RT version? Shredder version?
What did you do when you got this?
What other errors near that one?

This thread should be in rt-users@ and also always Cc to the author of
the extension.

Hi,

I am using rt-shredder to thin out my RT database. However I keep
getting the following error:

[Thu Mar 23 11:31:48 2006] [crit]: Can’t locate object method
"caught"
via package “RTx::Shredder::Exception::Info”

Does anyone know how to fix this?

Regards

Dax


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Best regards, Ruslan.


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rt3_dump.zip (3.4 KB)

Dave, thanks for the good report. Now I have all info I need to
investigate problem. I’ll poke at it today to see if I have easy
solution for this and send you note.On 3/24/06, Dave Wells dave.wells@foreshore.net wrote:

Hi,

Thanks for the pointers.

RT Version: 3.4.4
Shredder: 0.03_01

I am running this on a secondary MySQL server to test timings. The error
occurs when I run rt-shredder as below:

/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,10000’ --sqldump /tmp/rt3_dump.sql

Now I have tried the limit at various settings as low as 5 and up to 20000,
the shredder will work for various periods of time from 30secs to over an
hour before it hits this error but it does hit it this error more often than
not and in fact the only times it doesn’t is when there is a very low limit
set “i.e up to 10”.

The other errors that the shredder reports around this error as below:

[root@linuxserv02 root]# date
Thu Mar 23 14:50:38 GMT 2006
[root@linuxserv02 root]#
/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,2000’ --sqldump /tmp/rt3_dump.sql --force

SQL dump file is ‘/tmp/rt3_dump.sql’
[Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to load
a bogus ticket: 216
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
[Thu Mar 23 14:52:59 2006] [crit]: Can’t locate object method “caught” via
package “RTx::Shredder::Exception::Info” at
/usr/local/rt3/local/sbin/rtx-shredder line 107.

(/usr/local/rt3/lib/RT.pm:295)
[root@linuxserv02 root]# date
Thu Mar 23 14:53:23 GMT 2006

After the above run the /tmp/rt3_dump.sql logfile was as attached.

<<rt3_dump.zip>>
Regards

Dax

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: 23 March 2006 12:55
To: Dave Wells
Cc: RT users
Subject: Re: [Rt-devel] Problem with Rt-Shredder

RT version? Shredder version?
What did you do when you got this?
What other errors near that one?

This thread should be in rt-users@ and also always Cc to the author of the
extension.

On 3/23/06, Dave Wells dave.wells@foreshore.net wrote:

Hi,

I am using rt-shredder to thin out my RT database. However I keep
getting the following error:

[Thu Mar 23 11:31:48 2006] [crit]: Can’t locate object method "caught"
via package “RTx::Shredder::Exception::Info”

Does anyone know how to fix this?

Regards

Dax


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List info:

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

Best Practical is hiring! Come hack Perl for us:
http://bestpractical.com/about/jobs.html


Best regards, Ruslan.


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For more information please visit
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We’re hiring! Come hack Perl for Best Practical:
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Best regards, Ruslan.

Hi,

Has anyone seen this before or got any updates, as this error is killing
the purges all the time on my systems.

Regards
DaxFrom: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: 24 March 2006 09:09
To: Dave Wells
Cc: RT users
Subject: Re: [rt-users] FW: [Rt-devel] Problem with Rt-Shredder

Dave, thanks for the good report. Now I have all info I need to
investigate problem. I’ll poke at it today to see if I have easy
solution for this and send you note.

Hi,

Thanks for the pointers.

RT Version: 3.4.4
Shredder: 0.03_01

I am running this on a secondary MySQL server to test timings. The
error occurs when I run rt-shredder as below:

/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,10000’ --sqldump /tmp/rt3_dump.sql

Now I have tried the limit at various settings as low as 5 and up to
20000, the shredder will work for various periods of time from 30secs
to over an hour before it hits this error but it does hit it this
error more often than not and in fact the only times it doesn’t is
when there is a very low limit set “i.e up to 10”.

The other errors that the shredder reports around this error as below:

[root@linuxserv02 root]# date
Thu Mar 23 14:50:38 GMT 2006
[root@linuxserv02 root]#
/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,2000’ --sqldump /tmp/rt3_dump.sql --force

SQL dump file is ‘/tmp/rt3_dump.sql’
[Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to

load a bogus ticket: 216
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
[Thu Mar 23 14:52:59 2006] [crit]: Can’t locate object method “caught”

via package “RTx::Shredder::Exception::Info” at
/usr/local/rt3/local/sbin/rtx-shredder line 107.

(/usr/local/rt3/lib/RT.pm:295)
[root@linuxserv02 root]# date
Thu Mar 23 14:53:23 GMT 2006

After the above run the /tmp/rt3_dump.sql logfile was as attached.

<<rt3_dump.zip>>
Regards

Dax

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: 23 March 2006 12:55
To: Dave Wells
Cc: RT users
Subject: Re: [Rt-devel] Problem with Rt-Shredder

RT version? Shredder version?
What did you do when you got this?
What other errors near that one?

This thread should be in rt-users@ and also always Cc to the author of

the extension.

Hi,

I am using rt-shredder to thin out my RT database. However I keep
getting the following error:

[Thu Mar 23 11:31:48 2006] [crit]: Can’t locate object method
"caught"

via package “RTx::Shredder::Exception::Info”

Does anyone know how to fix this?

Regards

Dax


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List info:

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

Best Practical is hiring! Come hack Perl for us:
http://bestpractical.com/about/jobs.html


Best regards, Ruslan.


This email has been scanned by the MessageLabs Email Security System.
For more information please visit
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For more information please visit
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http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html

Best regards, Ruslan.

This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email

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Could you try version 0.03_03?
May be it’s not yet on CPAN, but you can grab it from
https://pause.perl.org/incoming/RTx-Shredder-0.03_03.tar.gzOn 3/31/06, Dave Wells dave.wells@foreshore.net wrote:

Hi,

Has anyone seen this before or got any updates, as this error is killing
the purges all the time on my systems.

Regards
Dax

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: 24 March 2006 09:09
To: Dave Wells
Cc: RT users
Subject: Re: [rt-users] FW: [Rt-devel] Problem with Rt-Shredder

Dave, thanks for the good report. Now I have all info I need to
investigate problem. I’ll poke at it today to see if I have easy
solution for this and send you note.

On 3/24/06, Dave Wells dave.wells@foreshore.net wrote:

Hi,

Thanks for the pointers.

RT Version: 3.4.4
Shredder: 0.03_01

I am running this on a secondary MySQL server to test timings. The
error occurs when I run rt-shredder as below:

/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,10000’ --sqldump /tmp/rt3_dump.sql

Now I have tried the limit at various settings as low as 5 and up to
20000, the shredder will work for various periods of time from 30secs
to over an hour before it hits this error but it does hit it this
error more often than not and in fact the only times it doesn’t is
when there is a very low limit set “i.e up to 10”.

The other errors that the shredder reports around this error as below:

[root@linuxserv02 root]# date
Thu Mar 23 14:50:38 GMT 2006
[root@linuxserv02 root]#
/usr/local/rt3/local/sbin/rtx-shredder --plugin
’Tickets=status,deleted;updated_before,2003-10-05
21:39:34;limit,2000’ --sqldump /tmp/rt3_dump.sql --force

SQL dump file is ‘/tmp/rt3_dump.sql’
[Thu Mar 23 14:52:59 2006] [crit]: RT::Ticket=HASH(0xa66112c) tried to

load a bogus ticket: 216
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:257)
[Thu Mar 23 14:52:59 2006] [crit]: Can’t locate object method “caught”

via package “RTx::Shredder::Exception::Info” at
/usr/local/rt3/local/sbin/rtx-shredder line 107.

(/usr/local/rt3/lib/RT.pm:295)
[root@linuxserv02 root]# date
Thu Mar 23 14:53:23 GMT 2006

After the above run the /tmp/rt3_dump.sql logfile was as attached.

<<rt3_dump.zip>>
Regards

Dax

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: 23 March 2006 12:55
To: Dave Wells
Cc: RT users
Subject: Re: [Rt-devel] Problem with Rt-Shredder

RT version? Shredder version?
What did you do when you got this?
What other errors near that one?

This thread should be in rt-users@ and also always Cc to the author of

the extension.

On 3/23/06, Dave Wells dave.wells@foreshore.net wrote:

Hi,

I am using rt-shredder to thin out my RT database. However I keep
getting the following error:

[Thu Mar 23 11:31:48 2006] [crit]: Can’t locate object method
"caught"

via package “RTx::Shredder::Exception::Info”

Does anyone know how to fix this?

Regards

Dax


This email has been scanned by the MessageLabs Email Security
System.

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List info:

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

Best Practical is hiring! Come hack Perl for us:
http://bestpractical.com/about/jobs.html


Best regards, Ruslan.


This email has been scanned by the MessageLabs Email Security System.
For more information please visit
http://www.messagelabs.com/email



This email has been scanned by the MessageLabs Email Security System.
For more information please visit
http://www.messagelabs.com/email



http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html


Best regards, Ruslan.


This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email



This email has been scanned by the MessageLabs Email Security System.
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Best regards, Ruslan.