I don’t believe any actions actually happen on with parent/child
relationships, it is used (at the moment) purely to describe the
Relationship between tickets, although you could well setup your
own actions without too much difficulty.
From: email@example.com [mailto:rt-users-
firstname.lastname@example.org] On Behalf Of Raed El - Hames
Sent: Friday, April 01, 2005 7:28 AM
To: RT Mailing List
Subject: [rt-users] Fw: parent/child tickets
Can someone help me understand the parent/child tickets
my understanding in reading
updating a parent should update the child (I am assuming that the
discussed in the above link means Parent/child), now I am not sure
is something broken in my installation but whenever I update the
update is not propagated to the children of this ticket … Any help
greately appreciated !!
I am running RT3.2, on Gentoo, searchbuilder 1.16, perl,Mysql …I
should cover it for this query!!
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