Fw: parent/child tickets

Hi there;

Can someone help me understand the parent/child tickets relationship, from
my understanding in reading

http://svn.bestpractical.com/cgi-bin/index.cgi/bps/checkout/rt/branches/3.2-RELEASE/docs/design_docs/link-definitions.txt?rev=1225

updating a parent should update the child (I am assuming that the Memberof
discussed in the above link means Parent/child), now I am not sure if
there
is something broken in my installation but whenever I update the parent
this
update is not propagated to the children of this ticket … Any help will
be
greately appreciated !!
I am running RT3.2, on Gentoo, searchbuilder 1.16, perl,Mysql …I think
this

Hi,

I don’t believe any actions actually happen on with parent/child
relationships, it is used (at the moment) purely to describe the
Relationship between tickets, although you could well setup your
own actions without too much difficulty.

Regards,
Matt

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of Raed El - Hames
Sent: Friday, April 01, 2005 7:28 AM
To: RT Mailing List
Cc: rfh@pipex.net
Subject: [rt-users] Fw: parent/child tickets

Hi there;

Can someone help me understand the parent/child tickets
relationship,
from

my understanding in reading

http://svn.bestpractical.com/cgi-

bin/index.cgi/bps/checkout/rt/branches/3.2-RELEASE/docs/design_docs/link

definitions.txt?rev=1225

updating a parent should update the child (I am assuming that the
Memberof
discussed in the above link means Parent/child), now I am not sure
if
there

is something broken in my installation but whenever I update the
parent
this

update is not propagated to the children of this ticket … Any help
will
be
greately appreciated !!
I am running RT3.2, on Gentoo, searchbuilder 1.16, perl,Mysql …I
think
this

should cover it for this query!!

Roy


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There is RT::Action::ResolveMembers to resolve the children of a ticket,
but as far as I can tell nothing calls it.

Joby Walker
C&C Computer Operations Software Support Group

Matthew Watson wrote: