John - don’t worry about the Apache warning about the module for now. You
also didn’t make the necessary changes. You put some in, left others out,
then left the old mod_perl stuff in place. Also, you didn’t adjust the
paths in the configs I sent you. Note that my path only had /opt/rt, not
/opt/rt3. As for the warning, again, check the other configs in
/etc/httpd/conf.d and make sure the module isn’t being loaded there. To
double-check that the fcgi module isn’t compiled into Apache (it shouldn’t
be if you installed via yum), just run the following command to see what is
compiled in: httpd -l
Get rid of the ‘Alias /rt3’ statment, then replace the virtual host stanza
with this:
<VirtualHost 172.31.6.213>
AddDefaultCharset UTF-8
ErrorLog logs/rt_error_log
ServerAdmin jboris@adphila.org
ServerName rt.adphila.org
LoadModule fcgid_module modules/mod_fcgid.so
Use FastCGI to process .fcg .fcgi & .fpl scripts
Don’t do this if mod_fastcgi is present, as it will try to do the same
thing
<IfModule !mod_fastcgi.c>
AddHandler fcgid-script fcg fcgi fpl
Sane place to put sockets and shared memory file
SocketPath run/mod_fcgid
SharememPath run/fcgid_shm
Main instance
Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
James Moseley
"John BORIS"
<jboris@adphila.o
rg> To
<jmoseley@corp.xanadoo.com>
03/14/2008 01:03 cc
PM
Subject
Re: [rt-users] Moving RT to another
Server
Nope. I still get the message.
Here is my httpd.conf where I made some changes.
Alias /rt3 /opt/rt3/share/html
<VirtualHost 172.31.6.213>
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
ErrorLog logs/rt_error_log
ServerAdmin jboris@adphila.org
ServerName rt.adphila.org
Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
TransferLog logs/rt_access_log
DirectoryIndex index.html index.htm index.shtml
ScriptAlias /rt /opt/rt/bin/mason_handler.fcgi/
<Directory "/opt/rt3/share/html">
Options FollowSymLinks ExecCGI
AllowOverride None
</Directory>
ErrorLog logs/rt_error_log
<Location />
SetHandler perl-script
PerlHandler RT::Mason
</Location>
John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia
“Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!”
jmoseley@corp.xanadoo.com 3/14/2008 1:59:44 PM >>>
Have you checked the other config files in /etc/httpd/conf.d?
Anyways,
that error is just informational and doesn’t affect anything.
So the question is, does RT work now?
James Moseley
"John BORIS"
<jboris@adphila.o
rg>
03/14/2008 12:51
cc
PM
<rt-users-bounces@lists.bestpractic
al.com>
Subject
Re: [rt-users] Moving RT to
another
Server
James,
I did as you said but I get this message when I restart the httpd
daemon
Stopping httpd: [ OK ]
Starting httpd: [Fri Mar 14 13:49:58 2008] [warn] module fcgid_module
is already loaded, skipping
I checked the httpd.conf file and the only instance for that module is
what I added. Could that have been compiled in?
John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia
“Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!”
jmoseley@corp.xanadoo.com 3/14/2008 12:28:06 PM >>>
Personally, since you have a new server to test with, I would take the
time
to upgrade to the latest version - 3.6.6. Install the backed up mysql
database, run the scripts to adjust the DB schema, install HTTP and
mod_fcgid (via yum), install RT (from source), then run a ‘make
testdeps’
to see what Perl modules are missing. Then use CPAN or yum to get
those
installed.
You can also use your tarred 3.4.5 installation as well, but switching
to
mod_perl is going to be slower. The Fedora repository doesn’t contain
an
RPM for Apache’s FastCGI, but it does contain mod_fcgid - an alternate
to
the Apache FastCGI module and works just as well. The only thing you
need
to get this working on the new server is simply the Apache syntax to
use
with mod_fcgid. Here’s my config - it should get you up and working -
adjust the paths as necessary:
LoadModule fcgid_module modules/mod_fcgid.so
Use FastCGI to process .fcg .fcgi & .fpl scripts
Don’t do this if mod_fastcgi is present, as it will try to do the
same
thing
<IfModule !mod_fastcgi.c>
AddHandler fcgid-script fcg fcgi fpl
Sane place to put sockets and shared memory file
SocketPath run/mod_fcgid
SharememPath run/fcgid_shm
Main instance
Alias /rt/NoAuth/images/ /opt/rt/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt/bin/mason_handler.fcgi/
James Moseley
"John BORIS"
<jboris@adphila.o
rg>
To
Sent by:
rt-users@lists.bestpractical.com
rt-users-bounces@
cc
lists.bestpractic
al.com
Subject
[rt-users] Moving RT to another
Server
03/14/2008 10:54
AM
I am part way finished moving a working RT-3.4.5 installation to a
newer
server running MySQL 5, PHP 5 and Fedora 8. I tarred up the rt
installation and put it in the same place on the new server. I did a
mysqldump of the rt3 database and then ran that on the new server. The
running installation is using FastCGI which I can’t get installed on
the
newer server since the Apache source is not on the new server. So I
decided to use mod_perl. Looking at the Bok RT Essentials I think I
have
it set right but now I got the “Almost There” page when I try to
login.
The error logs show a missing favicon.ico file.
Here is my rt portion of my httpd.conf file:
DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 ErrorLog logs/rt_error_log ServerAdmin myemail ServerName rt.adphila.org Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
TransferLog logs/rt_access_log
DirectoryIndex index.html index.htm index.shtml
<Directory "/opt/rt3/share/html">
Options FollowSymLinks ExecCGI
AllowOverride None
</Directory>
ErrorLog logs/rt_error_log
<Location /rt3>
SetHandler perl-script
PerlHandler RT::Mason
</Location>
Any pointers would be appreciated.
TIA
John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia
“Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!”
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com