FW: mod_fastcgi problems

RT Users
1

Hi,

Regarding the below email does anyone know why I am unable to start apache?
It seems like the fastcgi module is not installed but RT seems to report
that it is. Does anyone know how I can check this on Gentoo?

For your information please see my Apache options below:

APACHE2_OPTS=“-D FASTCGI -D DEFAULT_VHOST -D INFO -D LANGUAGE -D SSL -D
SSL_DEFAULT_VHOST -D SUEXEC”

===== /etc/apache2/vhosts.d/rt_apache2_fcgi.conf =====

Tell FastCGI to put its temporary files somewhere sane.

FastCgiIpcDir /tmp

Tell FastCGI that it should use apache’s “suexec” binary to call any

FastCGI script.

This is a GLOBAL setting

FastCgiWrapper /usr/sbin/suexec2

Apache 1.3 discards the user and group parameters on the FastCgiServer

line.

Apache 2.0 requires them.

FastCgiServer RT_DIR/bin/mason_handler.fcgi -idle-timeout 120 -user rt
-group rt -processes 4

    ServerName helpdesk.pikedom.com

    DocumentRoot HTDOCS

    ServerAdmin administrator@pikedom.com



    AddDefaultCharset UTF-8



    <IfDefine USERDIR>

            UserDir disabled

    </IfDefine>



    # Set the rt user and group as the executing user for this virtual

host

    SuexecUserGroup rt rt

    AddHandler fastcgi-script fcgi

    ScriptAlias / RT_DIR/bin/mason_handler.fcgi/



    <Directory "HTDOCS">

            Options Indexes FollowSymLinks

            AllowOverride None

            Order allow,deny

            Allow from all

    </Directory>

vim: ts=4 filetype=apache

Can anyone see what I am doing wrong? Sorry if it’s obvious, I’m a bit of a
newbie so please try and be patient with me.

Many thanks,

AndyFrom: Andrew Pike [mailto:andy_pikey@hotmail.com]
Sent: 20 August 2009 20:38
To: ‘rt-users@lists.bestpractical.com’
Subject: mod_fastcgi problems

Hi,

I hope you can help. I am running Gentoo and installed RT v3.6.7 via
emerge. I have followed your instructions at
GentooInstallGuide - Request Tracker Wiki and all seems to go
well until I:

cp /var/www/myrt/rt-3.6.1/etc/rt_apache2_fcgi.conf /etc/apache2/vhosts.d/

And then when I restart apache I receive the following error:

  • apache2 has detected a syntax error in your configuration files:

Syntax error on line 3 of /etc/apache2/vhosts.d/rt_apache2_fcgi.conf:

Invalid command ‘FastCgiIpcDir’, perhaps misspelled or defined by a module
not included in the server configuration

If I run ‘perl sbin/rt-test-dependencies --with-fastcgi’ I get the following
output:

perl:

    >=5.8.3(5.008008)...found

users:

    rt group (rt)...found

    bin owner (rt)...found

    libs owner (rt)...found

    libs group (rt)...found

    web owner (apache)...found

    web group (apache)...found

CLI dependencies:

CORE dependencies:

FASTCGI dependencies:

MAILGATE dependencies:

MASON dependencies:

Everything was found.

Many thanks for your help. Please advise if you would like to see the
contents of any other config file.

Cheers,

Andy

2

Hi,

Regarding the below email does anyone know why I am unable to start apache?
It seems like the fastcgi module is not installed but RT seems to report
that it is. Does anyone know how I can check this on Gentoo?

RT does not check if the module fastcgi is installed, it only checks if
the needed perl support for fastcgi is installed.

For Gentoo, I cannot really help, but try to find a file named
*fastcgi.so in /usr.

3

Hi Emmanuel,

Thanks for your help! I feel a bit of a fool but I didn’t install it!! I
didn’t search Gentoo’s package manager properly with the correct full name
(emerge -v mod_fastcgi).

However, now when I start apache I get a different message, please see
below. Can I just disable this line referring to ‘suexec2’? I enabled it
in my APACHE2_OPTS yesterday out of sheer desperation!

==== ERROR ====

  • apache2 has detected a syntax error in your configuration files:
    Syntax error on line 7 of /etc/apache2/vhosts.d/rt_apache2_fcgi.conf:
    FastCgiWrapper: “/usr/sbin/suexec2” execute access for server (uid 81, gid
  1. failed: stat(/usr/sbin/suexec2) failed: No such file or directory
    ===============

Well I personnaly never use suexec, but if you wan’t to use it, as
fastcgi, check that it is installed and check the path (maybe not
/usr/sbin/suexec2).

Else, just follow fastcgi instructions in RT README file :wink: