From: Robin Lee Powell [mailto:email@example.com]
Sent: Friday, May 03, 2002 8:57 AM
I was wondering if it were possible to keep a “group” from resolving
I have a group of people, “foo”, who do some work and another group,
“bar” that checks to see if it is done. Is there a "group right"
“user right” regarding resolving tickets included in RT?
As far as I can see, just “Modify Ticket”.
Modify Ticket == Own a ticket / Comment on a ticket
But if a user can “Own a ticket” and “comment on a ticket”, they are
probably still able to resolve it, right?
Is there absolutely no way to keep someone from resolving?