FW: Couldn't get an "rtirname"


#1

This is in /opt/rt3/local/etc/IR/RTIR_Config.pm

Set($rtirname , RT->Config->Get(‘rtname’) );

In RT_SiteConfig I have

Set($rtname, ‘Support’);

I have also tried something like this in RT_SiteConfig but it did not work.

Set($rtirname, ‘Support’);

Thanks for the help!From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Wednesday, June 04, 2008 1:52 PM
To: Dan Fiorito
Cc: rtir@lists.bestpractical.com
Subject: Re: [Rtir] Couldn’t get an “rtirname”

Have you defined rtirname option in the config file? I can be the same
as rtname, but it must be defined.