Full Text Search

RT Users
1

I’m not able to enable FTS in RT 4.0.2. I have this:
Set(%FullTextSearch, Enable => 1, Indexed => 1,);
Which I pulled from the CoreConfig file and placed in the SiteConfig file (changing the value of course to 1). After restarting the apache service, it still does not pick up. I don’t see the options for FTS in the Simple Search, and in the Tools->Config->System Config it still shows the two values set to 0 by the Core Config. Any ideas?

2

Nevermind. I missed the documentation with MySQL and leaving Indexed set to 0.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Izz Abdullah
Sent: Thursday, October 06, 2011 4:39 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Full Text Search

I’m not able to enable FTS in RT 4.0.2. I have this:
Set(%FullTextSearch, Enable => 1, Indexed => 1,);
Which I pulled from the CoreConfig file and placed in the SiteConfig file (changing the value of course to 1). After restarting the apache service, it still does not pick up. I don’t see the options for FTS in the Simple Search, and in the Tools->Config->System Config it still shows the two values set to 0 by the Core Config. Any ideas?