Hello all,
we are experiencing issue with full text indexer which seems to be
related to HTML email with tag “”
(28398 characters long) which seems to cause rt-fulltext-indexer fail
to update full text index.
We do see following debug messages:
Found attachment #3085
[834] [Wed Mar 30 12:33:32 2016] [warning]: NOTICE: word is too long
to be indexed
DETAIL: Words longer than 2047 characters are ignored.
(/opt/rt4/sbin/rt-fulltext-indexer:322)
[834] [Wed Mar 30 12:33:32 2016] [warning]: NOTICE: word is too long
to be indexed
DETAIL: Words longer than 2047 characters are ignored.
(/opt/rt4/sbin/rt-fulltext-indexer:322)
Processed attachment #3085
Anyone with another/better solution than removal of the affected ticket?
Fortunately our version is 4.2.10.
Just discovered we didn’t ran rt-fulltext-indexer enough many times.
It proceeded with only 200 attachments at once. Is that some
limitation of PgSQL or rt-fulltext-indexer? Didn’t read that in the
documentation.
I ran it in a loop, till it didn’t report any other indexed
attachments. This solved our issue with full text search.
Thank you.
Peter ViskupOn Thu, Mar 31, 2016 at 6:49 AM, Alex Vandiver alex@chmrr.net wrote:
On Wed, 30 Mar 2016 21:32:37 -0700 Alex Vandiver alex@chmrr.net wrote:
What version of RT? That’s a symptom of RT 4.0.9 or earlier; 4.0.10
contains a fix that makes RT simply skip that attachment.
Just discovered we didn’t ran rt-fulltext-indexer enough many times.
It proceeded with only 200 attachments at once. Is that some
limitation of PgSQL or rt-fulltext-indexer? Didn’t read that in the
documentation.