Full backup of the rt-system and weekly archive(rename) of rt-queue?


#1

I installed RT few days ago and since then I have made nice little
modifications for it. Installation was smooth and I manipulated the system
quite alot. Now I have few questions about backing it up.

Full system backup would be:

/your_path(s)_here/bin
/etc
/lib

/your_path(s)_here/transactions

/etc/aliasses

Am I right, or did I forgot something important?

I know RT can handle as much as mySQL takes load and that is alot, but I
wondered about that table RT creates. Has somebody transferred/renamed a
queue? (or one of the queues, whatever)

Like I would like to rename the queue “foobar” into “week_10” and then
make a new active queue. Anybody performed an operation like this? Did it
work? :wink:

Telia InfoMedia Interactive Oy