I have given up salvaging my upgrade. I will keep the database only (which -
fortunately, still has my 1000+ tickets in it).
I’m a linux newbie. The RT community’s help has been priceless.
Unfortunately, I’m still at a loss a bit. I’ve gone step by step through the
readme doc. I installed a fresh, pristine LAMP ubuntu server. I have correct
versions of perl, apache2, and mysql. I created a pw for the root mysql
user.
I untarred the gz file.
I ran sudo ./configure --prefix=/opt/rt3.8 --with-db-database=tickets
–enable-gd --enable-graphviz
Here is the output:
checking for a BSD-compatible install… /usr/bin/install -c
checking for gawk… no
checking for mawk… mawk
checking for perl… /usr/bin/perl
checking for chosen layout… relative
checking if user www exists… not found
checking if user www-data exists… found
checking if group www exists… not found
checking if group www-data exists… found
checking if group rt3 exists… not found
checking if group rt exists… not found
checking if group www-data exists… found
checking if database name is valid… yes
checking for gcc… no
checking for cc… no
checking for cl.exe… no
configure: error: no acceptable C compiler found in $PATH
See `config.log’ for more details.
I know this is about my 15th total newbie post - but I have to get my
tickets db back up and running soon before my sanity expires - and I don’t
think I can afford the support incident fee (besides, I really need to
understand what’s happening here).
Thanks so much for contributing so much time everyone.
-Chris