I was trying to forward a ticket via forward command on the web GUI
when I received the mail, accent are formated like this : Ã©
Ceci est un ticket transfÃ©rÃ© dont le numÃ¨ro est : #60
It seems that it is caused by wrong encoding somewhere
we check out database, apache and encoding is UTF-8
can you give me other ideas or config file to check out ?
what should I expect in apache and database encoding ?
Cordialement / Greetings