rt 4.2.12, scenario - there is a ticket, user enters new correspondence via
web interface which is send via email to requestor.
Then user clicks “forward” near that correspondence and forwards it to third
email address / third person.
Unfortunately that email sent to third person is lacking important
information. It lacks From, To, Subject headers in attached forwarded message.
Example - this is what third person gets as attached forwarded message, no
more headers than these:
X-Mailer: MIME-tools 5.505 (Entity 5.505)
[here body of forwarded message follows]
Is this how this always worked? If not, there is a bug somewhere.
I would expect to see proper From, To, Subject, Date (like in original
correspondence) and possibly other headers, too. Also there is ncorrect
Content-Length in it.