I’m very new in this area, so be patiens if I make mistakes, please.
I made a patch for forwarding attechment, I hope someone’ll find it
useful. I’m not a perl master, and this is just my second day of seeing
the RT’s code, so probably there is more elegant way to complete this
job. The next one will be better.
This is a patch package for www.bestpractical.com’s RT.
By: Akos Torok (akos dot torok at docca dot hu)
Making possible forwarding attachments directly from a ticket
on the Web UI, without saving+browsing+attaching that attachments.
Applying these patch files:
This is my first time doing anything on RT. This is my first time of
making patch files. I hope they are O.K. Just use them on the standard way.
You can find all the ticket attachments at the bottom of the
"Update ticket" page. Check the boxes + save changes for attach.
Same as the normal attachments: check the boxes and click “Add More
Files” or “Save changes” button.
patch_forwarding_attachments_3.4.2.zip (5.14 KB)