When developer email us w/ attachments, how do we forward the attachments to
3rd party customers using RT? I know I can click on each attachments and
save to local disks then use an email client to forward the attachments.
However, can I make use of the “RT-Attach-Message: yes” template? Is there
some other way?
I have tried:
template: corresponce (which has “rt-attach-message: yes”)
However, email is still sent out to “Cc” without the original attachments.
Redhat 9.0 (Intel)