I notice that RT’s site config allows one to restrict the size of attachments
allowed with email correspondence to a ticket. Is it possible to set a policy
of not allowing any attachments at all, email or otherwise? In other words,
I want to restrict my RT tickets to only plain text, and force users to
put their files elsewhere.
Will setting the attachment size to zero accomplish this?
Scott Courtney | “I don’t mind Microsoft making money. I mind them
firstname.lastname@example.org | having a bad operating system.” – Linus Torvalds
http://4th.com/ | (“The Rebel Code,” NY Times, 21 February 1999)
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