It was in the RT_Siteconfig.pm for some reason it was not updating from
the web interface… I updated it manually and it is working fine now.-----Original Message-----
From: Labonte, Phil
Sent: Wednesday, April 13, 2005 10:21 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] RT always replying to same user for email
Hi,
This is some odd behavior. RT is receiving and email’s as tickets.
However when it receives the email it always reply’s to the same email
(rtadmin@mycompnay.com).
However if I reassign a ticket it will email the person that the ticket
was assigned to.
Where is the setting for this behavior?
Thanks.
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