I tried again to search for possible fixes using different keywords
this time and found a solution.
What fixed it for me was uncommenting "Set($WebSessionClass , 'Apache::Session::File);"
in my RT_SiteConfig.pm file.
i had tried using “ALTER TABLE sessions CHANGE a_session a_session LONGBLOB;”,
which did nothing useful, so after i managed to fix the issue i ran a
"ALTER TABLE sessions CHANGE a_session a_session LONGTEXT;", which i hope
brings it back to its standard type? please let me know if this is correct.
Systems Engineer & IT Security Analyst
STI - Secure Technologies International, Inc.
Tel. (613) 830-3131 ext. 304
Cel. (613) 608-4635
Fax. (613) 830-5320