Filename is "untitled" instead of the real name

Hi All,

Some of our users who use Outlook reported that if they forward a mail into
RT the attached files’ names disappear.
I attached a sample mail source (unrelevant lines are removed).
Is it simply a bug they found or a known bug or settings problem of our RT,
or … ?

Bekeny Balint
Docca OurSource IT Ltd.

mail3.src (1.25 KB)