"Field X changed" Custom Condition?

RT Users
1

I need to write a custom Condition for a scrip that
equates to ‘If Custom Field X’s value changed’

Is there an API call for doing that, or do I need to
code the logic to retrieve the old + new values and
compare them? I can’t seem to find a single call for it,
but I wanted to check.

RT 3.8.7

2

Have you tried this:
http://wiki.bestpractical.com/view/OnCustomFieldValueChange2010/3/17 Jeff Blaine jblaine@kickflop.net

I need to write a custom Condition for a scrip that
equates to ‘If Custom Field X’s value changed’

Is there an API call for doing that, or do I need to
code the logic to retrieve the old + new values and
compare them? I can’t seem to find a single call for it,
but I wanted to check.

RT 3.8.7

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