Fetchmail Okta O365


#1

Hi, we just turned on Okta integration with O365 and fetchmail to RT broke. “The attempt to get authorization failed.” Our Okta person said it is because the mailbox is now a federated mailbox and the password isn’t synced so RT can’t authenticate. Proposed solution is to create a new “shared” mailbox in O365 that isn’t in our AD and auto-forward messages from the original mailbox to the new mailbox and have RT fetch from there.

Anyone have a suggestion on what to try? Thanks. -SC