Feature-wish (?): webrt sending initial ticket-creation email

Hi,

it’s me again.

I have a feature-wish (or am I missing something again?):

I want to send an email with the initial ticket-creation email
(including sometime half a dozen attachments) to the emailadress of the
user, who owns the ticket?
So the owner don’t has to download each single attachment.

TiA
\o/
Michael Thies — michael@thies.org

“Sign Your Work” - The Pragmatic Programmer