FCGI and content type

We have installed RT under FCGI (for starters, because two RT setups in
two sections wouldn’t work and as we plan to do managed
RT hosting as a service to our customers, I need to have multiple RT
installations on a single box; starting a separate webserver would be
an option, but a rather heavyweight one b/c it’d need an IP address
per installation), and it’s all going fine except for the fact that
attachments aren’t spit out with the correct content-type.

The RT installation docs allude to this problem in the FCGI section, because
they tell you to move the RT images (logo, spacers) somewhere outside the FCGI
realm. Is there something that can be done here?

Cees de Groot http://www.cdegroot.com cg@cdegroot.com
GnuPG 1024D/E0989E8B 0016 F679 F38D 5946 4ECD 1986 F303 937F E098 9E8B

We have installed RT under FCGI (for starters, because two RT setups in
two sections wouldn’t work and as we plan to do managed
RT hosting as a service to our customers, I need to have multiple RT
installations on a single box; starting a separate webserver would be
an option, but a rather heavyweight one b/c it’d need an IP address
per installation),

You can avoid that with one server ProxyPass-ing to all of the others,
with all of the others listening to localhost on wacky ports.

and it’s all going fine except for the fact that attachments aren’t
spit out with the correct content-type.

This is fixed in CVS; you can fix it yourself with the patch in

http://lists.fsck.com/pipermail/rt-devel/2002-January/001938.html

The RT installation docs allude to this problem in the FCGI section,
because they tell you to move the RT images (logo, spacers)
somewhere outside the FCGI realm.

That’s a different problem.

-Rich

Rich Lafferty --------------±----------------------------------------------
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