Failure trying to setup fulltext indices with Oracle

We are using RT4.0.2, Oracle 10g and RHEL5.

RT is running fine.

I wanted to add the full text search, and this is what I got…

/home/apps/sbin/rt-setup-fulltext-index --dba system --dba-password ********
[Thu Sep 29 12:37:05 2011] [debug]: RT’s GnuPG libraries couldn’t successfully read your configured GnuPG home directory (/home/apps/builds/rt/rt-4.0.2/var/data/gpg). PGP support has been disabled (/home/apps/sbin/…/lib/RT/Config.pm:579)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-01919: role ‘CTXAPP’ does not exist (DBD ERROR: error possibly near <> indicator at char 6 in 'GRANT <>CTXAPP TO rt_user’) [for Statement “GRANT CTXAPP TO rt_user”] at /home/apps/sbin/rt-setup-fulltext-index line 609. (/home/apps/sbin/rt-setup-fulltext-index:609)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-04042: procedure, function, package, or package body does not exist (DBD ERROR: error possibly near <> indicator at char 24 in 'GRANT EXECUTE ON CTXSYS.<>CTX_DDL TO rt_user’) [for Statement “GRANT EXECUTE ON CTXSYS.CTX_DDL TO rt_user”] at /home/apps/sbin/rt-setup-fulltext-index line 609. (/home/apps/sbin/rt-setup-fulltext-index:609)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
PLS-00201: identifier ‘CTX_DDL.CREATE_PREFERENCE’ must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near <> indicator at char 6 in 'begin <>ctx_ddl.create_preference(:p1, :p2); end;‘) [for Statement “begin ctx_ddl.create_preference(?, ?); end;”] at /home/apps/sbin/rt-setup-fulltext-index line 546. (/home/apps/sbin/rt-setup-fulltext-index:546)
[Thu Sep 29 12:37:05 2011] [crit]: DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
PLS-00201: identifier ‘CTX_DDL.CREATE_PREFERENCE’ must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near <> indicator at char 6 in 'begin <>ctx_ddl.create_preference(:p1, :p2); end;’) [for Statement “begin ctx_ddl.create_preference(?, ?); end;”] at /home/apps/sbin/rt-setup-fulltext-index line 546. (/home/apps/sbin/…/lib/RT.pm:340)
DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
PLS-00201: identifier ‘CTX_DDL.CREATE_PREFERENCE’ must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near <> indicator at char 6 in 'begin <>ctx_ddl.create_preference(:p1, :p2); end;') [for Statement “begin ctx_ddl.create_preference(?, ?); end;”] at /home/apps/sbin/rt-setup-fulltext-index line 546.

Josh Narins
Director of Application Development
SeniorBridge

845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Fax: (212) 994-4260
Mobile: (917) 488-6248
jnarins@seniorbridge.com
seniorbridge.comhttp://www.seniorbridge.com/

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We are using RT4.0.2, Oracle 10g and RHEL5.

RT is running fine.

I wanted to add the full text search, and this is what I got…

The CTXAPP role is tied to the Oracle Text tool.
Do you have Oracle Text installed? If not, Oracle has no full text
indexing. If you do have it installed, does it define a different
role name?

-kevin

We are using RT4.0.2, Oracle 10g and RHEL5.

RT is running fine.

I wanted to add the full text search, and this is what I got…

The CTXAPP role is tied to the Oracle Text tool.
Do you have Oracle Text installed? If not, Oracle has no full text
indexing. If you do have it installed, does it define a different role
name?

-kevin

Thank you. It was installed but not configured.

/home/apps/sbin/rt-setup-fulltext-index --dba system --dba-
password


[Thu Sep 29 12:37:05 2011] [debug]: RT’s GnuPG libraries couldn’t
successfully read your configured GnuPG home directory
(/home/apps/builds/rt/rt-4.0.2/var/data/gpg). PGP support has been
disabled (/home/apps/sbin/…/lib/RT/Config.pm:579)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed:
ORA-01919: role ‘CTXAPP’ does not exist (DBD ERROR: error possibly
near <> indicator at char 6 in 'GRANT <>CTXAPP TO rt_user’) [for
Statement “GRANT CTXAPP TO rt_user”] at
/home/apps/sbin/rt-setup-fulltext-index line 609.
(/home/apps/sbin/rt-setup-fulltext-index:609)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed:
ORA-04042: procedure, function, package, or package body does not
exist (DBD ERROR: error possibly near <> indicator at char 24 in
'GRANT EXECUTE ON CTXSYS.<
>CTX_DDL TO rt_user’) [for Statement
“GRANT
EXECUTE ON CTXSYS.CTX_DDL TO rt_user”] at
/home/apps/sbin/rt-setup-fulltext-index line 609.
(/home/apps/sbin/rt-setup-fulltext-index:609)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-
06550: line 1, column 7:
PLS-00201: identifier ‘CTX_DDL.CREATE_PREFERENCE’ must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near <>
indicator at char 6 in 'begin <
>ctx_ddl.create_preference(:p1, :p2);
end;‘) [for Statement “begin ctx_ddl.create_preference(?, ?); end;”]
at /home/apps/sbin/rt-setup-fulltext-index line 546.
(/home/apps/sbin/rt-setup-fulltext-index:546)
[Thu Sep 29 12:37:05 2011] [crit]: DBD::Oracle::db do failed: ORA-
06550: line 1, column 7:
PLS-00201: identifier ‘CTX_DDL.CREATE_PREFERENCE’ must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near <>
indicator at char 6 in 'begin <
>ctx_ddl.create_preference(:p1, :p2);
end;’) [for Statement “begin ctx_ddl.create_preference(?, ?); end;”]
at /home/apps/sbin/rt-setup-fulltext-index line 546.
(/home/apps/sbin/…/lib/RT.pm:340)
DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
PLS-00201: identifier ‘CTX_DDL.CREATE_PREFERENCE’ must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near <>
indicator at char 6 in 'begin <
>ctx_ddl.create_preference(:p1, :p2);
end;') [for Statement “begin ctx_ddl.create_preference(?, ?); end;”]
at /home/apps/sbin/rt-setup-fulltext-index line 546.

Josh Narins
Director of Application Development
SeniorBridge

845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Mobile: (917) 488-6248
Fax: (212) 994-4260
jnarins@seniorbridge.com

SeniorBridge
Managing Complex Chronic Care

SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you.