Failing to deliver mail to queue with qmail

RT Users
1

Hi,

I’m having problems with the mailgate delivery with qmail.

When trying to send a mail to the queue support I get the following error in
qmail-send log:

2002-08-08 11:09:43.166751500 starting delivery 15: msg 491629 to local
support2002-08-08 11:09:43.166760500 status: local 1/10 remote 0/20
2002-08-08 11:09:43.461521500 delivery 15: deferral:
Can’t_locate_config.pm_in_@INC_(@INC_contains:/usr/local/rt2/etc/usr/local
/rt2/lib_/usr/local/lib/perl5/5.8.0/i686-linux_/usr/local/lib/perl5/5.8.0_/u
sr/local/lib/perl5/site_perl/5.8.0/i686-linux_/usr/local/lib/perl5/site_perl
/5.8.0_/usr/local/lib/perl5/site_perl_.)at/usr/local/rt2/lib/RT/Interface/
Email.pm_line_107./BEGIN_failed–compilation_aborted_at_/usr/local/rt2/lib/R
T/Interface/Email.pm_line_107./Compilation_failed_in_require_at_/usr/local/r
t2/bin/rt-mailgate_line_30./BEGIN_failed–compilation_aborted_at_/usr/local/
rt2/bin/rt-mailgate_line_30./
2002-08-08 11:09:43.461595500 status: local 0/10 remote 0/20

The thing is that the config.pm file do exist, and within the path of the
@INC:

ls -al /usr/local/rt2/etc/config.pm

-r-x------ 1 root rt 14339 Aug 8 08:25 config.pm

cat /var/qmail/alias/.qmail-support

|/var/qmail/bin/preline /usr/local/rt2/bin/rt-mailgate --queue support
–action correspond

Anyone got any pointers to what I can do to make the mail inject into the
queue?

.: Kristian Tjessem

2

When trying to send a mail to the queue support I get the following error in
qmail-send log:
The thing is that the config.pm file do exist, and within the path of the
@INC:
ls -al /usr/local/rt2/etc/config.pm
-r-x------ 1 root rt 14339 Aug 8 08:25 config.pm

And, which user is running rt-mailgate?

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B             Operations/Security
3

When trying to send a mail to the queue support I get the following error
in qmail-send log:
The thing is that the config.pm file do exist, and within the path of the
@INC:
ls -al /usr/local/rt2/etc/config.pm
-r-x------ 1 root rt 14339 Aug 8 08:25 config.pm

And, which user is running rt-mailgate?

Thanks!

I must have been blind. :wink:

.: Kristian Tjessem