I’ve fixed this problem by modify rt/etc/config.pm to
$mail_options = “-oi -t -o db -o em”
The default setup are not recognized by sendmail.From: Jesse [mailto:jesse@fsck.com]
Sent: Thursday, March 08, 2001 5:23 PM
To: Sally Guan
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] fail to send request from web interface
WWhat does your apache error log say?
I’m try to create a request from RT web gui. After input request info,
when
I hit “create”, I always get following error in the browser,
“Internal Server Error
The server encountered an internal error or misconfiguration and was
unable
to complete your request.
…”
And the web server error log has following line
[Mon Mar 5 16:07:03 2001] [error] [client 192.168.2.15] Premature end of
script
headers: /usr/local/rt/bin/cgi/webrt.cgi
I’m running
rt-1.0.7,
SunOS mgtserv01-hq 5.6 Generic_105181-23 sun4u sparc
SUNW,UltraSPARC-IIi-cEngine,
perl, version 5.004_04 built for sun4-solaris
Apache/1.3.12 (Unix)
Please help!
Sally Guan
Aicent Inc.
408-965-5528 (voice)
408-965-5526 (fax) sally@aicent.com