Extract Custom Field Value Debug?

RT Users
1

I want to ask a question about this plugin
Does it still work fot RT4?
I’m trying to set it for a specific queue, so I set up a CF, a
template, a scrip. Also I turned on the “ModifyCustomField” right for
everybody, so it doesn’t trigger right issues.
It should work with just that right? Am I missing something?
I want to debug it… how can I do it?
Thanks

Joy Dragon unki no ryoushi

2

I want to ask a question about this plugin
Does it still work fot RT4?
I’m trying to set it for a specific queue, so I set up a CF, a
template, a scrip. Also I turned on the “ModifyCustomField” right for
everybody, so it doesn’t trigger right issues.
It should work with just that right? Am I missing something?
I want to debug it… how can I do it?

Turn your Logs up to debug

-kevin

3

Thanks I was missing the RT_SiteConfig.pm configuration

Joy Dragon unki no ryoushiOn Fri, Jul 29, 2011 at 3:18 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Fri, Jul 29, 2011 at 12:27:31PM -0400, Joy Dragon wrote:

I want to ask a question about this plugin
Does it still work fot RT4?
I’m trying to set it for a specific queue, so I set up a CF, a
template, a scrip. Also I turned on the “ModifyCustomField” right for
everybody, so it doesn’t trigger right issues.
It should work with just that right? Am I missing something?
I want to debug it… how can I do it?

Turn your Logs up to debug

-kevin

2011 Training: http://bestpractical.com/services/training.html