We have RT 3.8.2. we have successfully installed the ExternalAuth plugin and
have configured
/rthome/local/plugins/RT-Authen-ExternalAuth/etc/RT_Siteconfig.pm
file, which is called by /rthome/etc/RT_SiteConfig.pm
On the RT User Interface, I get RT Login window, where I am entering my AD
user account and password. It fails with the following error:
(Can’t call method “as_string” on an undefined value at
/data/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm
line 304, line 273.)
My RT_SiteConfig.pm file looks like this:
I also tried defining group as follows, but same error:
‘group’ => ‘CN=Domain Users,CN=Users,DC=cs,DC=sb,DC=edu’,
‘group_attr’ => ‘member’,
I have tried changing the filter to ‘(&(objectCategory=User)
(ObjectClass=Person))’ as well.
#Begin /data/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm
in its entirety.
Tell RT to read the plugin for External Authentication.
Set(@Plugins,qw(RT::Authen::ExternalAuth));
Set($ExternalAuthPriority, [‘My_LDAP’]);
Set($ExternalInfoPriority, [‘My_LDAP’]);
Tell RT to trust the webserver to handle authentication.
Set($WebExternalAuth, 3);
If this is set to true, then the relevant packages will be loaded to use
SSL/TLS connections. At the moment this just means “use Net::SSLeay;”
Set($ExternalServiceUsesSSLorTLS, 1);
If the webserver hands RT a user RT is not familiar with, RT should just
go ahead and create an account
Set($AutoCreateNonExternalUsers, 1);
Set($ExternalSettings, {
'My_LDAP' => { ## GENERIC SECTION
'type' => 'ldap',
'server' => ‘ hostname',
# 'user' => 'recldap',
'user' => 'CN=LDAP
user,OU=Service Accounts,OU=SBC,DC=cs,DC=sb,DC=edu’,
'pass' => 'xxx',
'base' =>
‘ou=SB,dc=cs,dc=sb,DC=edu’,
'filter' =>
‘((&(objectCategory=Users)))’,
'd_filter' =>
‘(userAccountControl:1.2.840.113556.1.4.803:=2)’,
'tls' => 1,
'ssl_version' => 3,
'net_ldap_args' =>
[ version
=> 3 ],
'group' =>
‘users’,
'group_attr' =>
‘member’,
'attr_match_list' => [
‘Name’,
‘EmailAddress’
],
'attr_map' => {
‘Name’ => ‘sAMAccountName’,
‘EmailAddress’ => ‘mail’
}
}
}
);
1;
thank you… vm