I’m using RT with ExternalAuth (v 0.8); everything works perfectly fine
with respect to ldap/AD authentication and access.
However, I’m trying to allow a single queue to receive requests from any
email address (ie. @gmail , etc) without knowing who the end user is
without creating accounts for these folks…
On the Queue, I have Everyone with the following rights:
Is it possible to do this without a major hack/reconfig ?
VP, Dir. of Global Services