External RT3 database access?

“M” == Michael S Liebman m-liebman@northwestern.edu writes:

M> ... It is strongly encouraged that you use the
M> API for accessing the RT database. It takes care of all the
M> complications for you.

One of our managers found rt-q on http://www.amsterdamned.org/~bc/rt/
but that package requires values no longer exported in RT3 — is
there any method to extract ticket information in RT3 in a format that
could be imported into other software? (such as CSV or XML)

Gary Lawrence Murphy garym@teledyn.com
www.teledyn.com/mt - www.teledyn.com - sbp.teledyn.com
You don’t play what you know; you play what you hear.