I’m tring to have CustomFieldValues from a separate database. I’ve followed this tutorial, and made a custom plugin:
It does perfectly what I want it to, but I need to narrow the list of values by a parameter defined in a custom field of the queue. My problem is, that I can’t find any reference to the queueu, or the ticket when I define an external custom field value, so I can’t reach the custom fields of it.
If I could have any ids I could connect to the database, find the values, and be saved.
Thanks in advance!