External Access of RT Data other then GUI?

Is there a way to make it so the RT Data can be made accessable via a
simplified GUI other then the one provided by RT? We have individuals
who need a very ‘slim’ view of the data, and giving them a login would
be too much information and too ‘direct’ for their access.

What I would like is the ability to have certain tickets via a query
somehow, be able to be externally exported on a regular basis to another
webserver where it can be accessed.

http://wiki.bestpractical.com/index.cgi?SelfService
?

Rodney Caston wrote:

RT could be accessed using it’s REST interface.
Also, the API could be installed on another machine
and the database accessed over the network, but that
could be a security issue. I think that there soon
will be a SOAP interface, or something similar.

-ToddOn Thu, Oct 21, 2004 at 09:11:47AM -0500, Rodney Caston wrote:

Is there a way to make it so the RT Data can be made accessable via a
simplified GUI other then the one provided by RT? We have individuals
who need a very ‘slim’ view of the data, and giving them a login would
be too much information and too ‘direct’ for their access.

What I would like is the ability to have certain tickets via a query
somehow, be able to be externally exported on a regular basis to another
webserver where it can be accessed.


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Be sure to check out the RT wiki at http://wiki.bestpractical.com