RT could be accessed using it’s REST interface.
Also, the API could be installed on another machine
and the database accessed over the network, but that
could be a security issue. I think that there soon
will be a SOAP interface, or something similar.
-ToddOn Thu, Oct 21, 2004 at 09:11:47AM -0500, Rodney Caston wrote:
Is there a way to make it so the RT Data can be made accessable via a
simplified GUI other then the one provided by RT? We have individuals
who need a very ‘slim’ view of the data, and giving them a login would
be too much information and too ‘direct’ for their access.
What I would like is the ability to have certain tickets via a query
somehow, be able to be externally exported on a regular basis to another
webserver where it can be accessed.
Be sure to check out the RT wiki at http://wiki.bestpractical.com